Step-by-step guides for every card we sell. Pick your brand.
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Redeeming questions
The code says it is invalid or already used
Check that you typed it exactly as shown, with no extra spaces, and that you are signed in to the right account. If the message stays, send us a screenshot and your order number.
The code says it is for another region
The code must match the country your account is set to. Check your account country in the platform’s settings. Delivered codes can’t be exchanged, so contact us with a screenshot and we will look at it.
Where do I redeem my code?
Each brand has its own page or menu for codes. Pick your brand above for the exact steps.