How to buy a code, pick the right card for your account and find your order details.
Ordering
How do I buy a code?
Open the card you want, choose the value, then select Add to cart and go to checkout. Sign in or create an account, pay, and the code is sent to your email. It is also saved in My Account › Orders.
Do I need an account to order?
Yes. An account is required so you can always get back to your codes and your order history, and so we can keep orders secure.
How do I choose the right card?
Most codes only work on an account set to one country, for example a US card on a US PlayStation account. Check the country your account is set to, then pick the card for that country. Each product page says which accounts the code works on.
Not sure? Start a live chat before you buy and we will check for you.
Can I buy a code as a gift?
Yes. Order it with your own account, then forward the code or write it in a card. The person who redeems it needs an account in the country the card is for.
I didn't get the order confirmation email
Check your spam, junk and promotions folders first. You can also see every order, and its code, in My Account › Orders.
If the email address on your account is wrong, change it in My Account › Account details and contact us so we can resend the code.
Can I get a receipt or invoice?
Your order confirmation email and the order page in My Account › Orders show what you bought, the amount and the date. If you need an invoice with company details, contact us with your order number.
Can I cancel my order?
Contact us straight away. If the code has not been delivered yet, we can stop the order. Once a code has been delivered it can no longer be cancelled, because it is ready to use the moment it is sent.
I ordered the same card twice by mistake
Contact us on live chat as soon as you notice, with both order numbers. If the second code has not been delivered yet we can stop it. Delivered codes can’t be returned.