# How to redeem a Tango code

How to redeem a Tango code step by step: which accounts it works on, the country rules, and what to do if it shows an error.

[Help Center](/help/) › [Redeeming codes](/help/redeem/) › Tango

A voucher code for Coins in Tango, the live streaming app. You redeem it on Tango's voucher page (tango.me/voucher) while signed in to your Tango account, and the Coins are added to your balance.

### Step by step

You need the code from your order email.

#### On Tango's website Web

- Go to tango.me/voucher.
- Sign in to your Tango account, or create one.
- Enter the voucher code and confirm.
- The Coins show in your balance on the web and in the app.

#### Country and account rules

Coins are added to the Tango account you sign in with, so the account does not need to match a store country. Coins added on the web can be used on the web and in the Tango app.

### Tango questions

#### Can I use Coins redeemed on the web in the app?

Yes. Tango says Coins bought on the web can be used anywhere, on the website or in the app.

#### I redeemed a code but do not see the Coins. What should I do?

Check that you were signed in to the right account, then refresh your balance. If they are still missing, contact Tango support from its help center.

#### What is the difference between Coins and Diamonds?

Viewers use Coins to send gifts. Broadcasters receive Diamonds from gifts and can cash them out.

#### Can I send Coins to another account?

Coins go to the account you are signed in to when you redeem. Use them on that account by sending gifts.

#### What if the code doesn't work?

Check that your account is set to the right country and that you entered the code exactly. If it still fails, contact us with your order number and a screenshot of the message.

[Shop Tango codes ›](https://techhauz.com/brand/tango/)

#### Still need help?

[Start a live chat](mailto:support@techhauz.com) for the fastest answer, message us on [WhatsApp](https://wa.me/12176565006), or email [support@techhauz.com](mailto:support@techhauz.com). Include your order number and, for a code problem, a screenshot of the message you see.

Page: https://techhauz.com/help/redeem/tango/