# How to redeem a Jawaker code

How to redeem a Jawaker code step by step: which accounts it works on, the country rules, and what to do if it shows an error.

[Help Center](/help/) › [Redeeming codes](/help/redeem/) › Jawaker

A Jawaker voucher code for Tokens, the currency used in the Jawaker card and board game app. You redeem it on Jawaker's voucher page (jawaker.com/en/code) with your Player Number, and the Tokens are added to your account.

### Step by step

You need the code from your order email.

#### On Jawaker's website Web

- Go to jawaker.com/en/code, or select Redeem on jawaker.com.
- Under Voucher Redemption, enter your Player Number.
- Enter the voucher code and select Submit.
- Open Jawaker. Your Tokens balance is shown in the middle of the top bar on the home page.

#### Country and account rules

Tokens are credited by Player Number, so the account does not need to match a store country. Jawaker does not provide its services in countries under US OFAC sanctions.

### Jawaker questions

#### How do I check my Tokens balance?

It is shown in the middle of the top bar on the Jawaker home page and updates right after a redemption.

#### Can I send Tokens to a friend?

Yes. Open their profile, select Send Tokens, choose the amount and select Send Tokens again. Jawaker deducts a transfer fee from each transfer.

#### Do items I buy with Tokens expire?

Some do. Items with a validity period stay in your profile only until their expiry date, and then disappear even if you have not used them.

#### Can a Tokens purchase be refunded?

No. Jawaker treats all Token purchases as final and non-refundable.

#### What if the code doesn't work?

Check that your account is set to the right country and that you entered the code exactly. If it still fails, contact us with your order number and a screenshot of the message.

[Shop Jawaker codes ›](https://techhauz.com/brand/jawaker/)

#### Still need help?

[Start a live chat](mailto:support@techhauz.com) for the fastest answer, message us on [WhatsApp](https://wa.me/12176565006), or email [support@techhauz.com](mailto:support@techhauz.com). Include your order number and, for a code problem, a screenshot of the message you see.

Page: https://techhauz.com/help/redeem/jawaker/