# How to redeem a Free Fire code

How to redeem a Free Fire code step by step: which accounts it works on, the country rules, and what to do if it shows an error.

[Help Center](/help/) › [Redeeming codes](/help/redeem/) › Free Fire

A Garena voucher code for Free Fire diamonds, the game's premium currency. You redeem it on Garena's official top-up site by logging in with your Player ID, and the diamonds are added to your game account.

### Step by step

You need the code from your order email.

#### On Garena's top-up site Web

- Go to shop2game.com and choose Free Fire.
- Under Login, enter your Player ID and select Login, or log in with the game account you use in Free Fire.
- Under Top-up Amount, choose Redeem and enter your Garena voucher code.
- Confirm. The diamonds are added to your Free Fire account.

#### Find your Player ID In game

- Open Free Fire and sign in to the account you want to top up.
- Tap your profile at the top left of the lobby.
- Copy the ID number shown under your nickname.

#### Country and account rules

Diamonds are credited by Player ID on Garena's official top-up site. Garena runs separate top-up sites for different parts of the world, and Free Fire accounts belong to a server region. Use the Garena site that serves your account's region; if it cannot find your account, you will see an 'account not found' message before anything is redeemed.

### Free Fire questions

#### What does 100 + 10 diamonds mean?

You get 100 diamonds plus 10 bonus diamonds. Garena's official top-up site shows each amount with a bonus of the same size, and both arrive together.

#### I entered the wrong Player ID. Can it be fixed?

No. Garena treats every top-up as final, including ones made to a wrong Player ID or the wrong social account. Check the nickname shown after you log in before you redeem.

#### Why do I see 'account not found' when I log in?

It means Garena cannot find a Free Fire character on that Player ID or social account. Check the ID, or log in with the account that actually has your character.

#### Can I send diamonds to a friend?

No. Diamonds stay on the account they are redeemed to, and Garena's terms do not allow transferring virtual currency.

#### Does it work in Free Fire MAX?

Yes. Free Fire and Free Fire MAX share the same account, so diamonds added to your Player ID show in both.

#### What if the code doesn't work?

Check that your account is set to the right country and that you entered the code exactly. If it still fails, contact us with your order number and a screenshot of the message.

[Shop Free Fire codes ›](https://techhauz.com/brand/free-fire/)

#### Still need help?

[Start a live chat](mailto:support@techhauz.com) for the fastest answer, message us on [WhatsApp](https://wa.me/12176565006), or email [support@techhauz.com](mailto:support@techhauz.com). Include your order number and, for a code problem, a screenshot of the message you see.

Page: https://techhauz.com/help/redeem/free-fire/