# How to redeem a Battle.net code

How to redeem a Battle.net code step by step: which accounts it works on, the country rules, and what to do if it shows an error.

[Help Center](/help/) › [Redeeming codes](/help/redeem/) › Battle.net

A code that adds a fixed amount of Battle.net Balance (formerly called Blizzard Balance) to a Battle.net account. You spend the balance in the Battle.net Shop and in Blizzard's PC in-game shops.

### Step by step

You need the code from your order email.

#### On the web Battle.net Account Management

- Log in to your Battle.net Account Overview.
- Type the code in the Redeem a Code box.
- Click Redeem Code.

#### In the Battle.net desktop app Windows · Mac

- Log in to the Battle.net desktop app.
- Click your profile icon in the top right corner.
- Click Redeem Code and enter the code.

#### In the Battle.net mobile app Phone

- Log in to the Battle.net mobile app.
- Tap your BattleTag to open your profile.
- Choose Redeem Code from the dropdown menu and enter the code.

#### Country and account rules

The card's currency must match the currency the Battle.net Shop shows you, which is set by the Country of Residence in your Account Settings. A USD card cannot be used on an account that shops in euros or pounds, and the balance cannot be spent in a shop that uses another currency. Blizzard has a self-service Country/Region Change, but your balance must be low enough, there is a waiting period between changes, and balance may reset to zero after the change.

### Battle.net questions

#### Can I pay for a World of Warcraft subscription with it?

Not a recurring subscription. Blizzard does not accept Battle.net Balance for recurring payments, but you can use it to buy WoW Game Time.

#### Why do I get "The currency of the balance code you are trying to redeem is not supported in this region"?

The card's currency does not match the currency of your Battle.net Shop, which comes from your account's Country of Residence. Blizzard asks you to contact Customer Support with a screenshot of the code.

#### Is there a limit to how much balance I can hold?

Yes. Blizzard caps balance at $350, €250 or £200 with an Authenticator linked, or $110, €110 or £100 without one. A code that would push you over the cap gives an error until you spend some balance or add an Authenticator.

#### Can I use it on PlayStation, Xbox, Nintendo or mobile stores?

No. Blizzard lists the PlayStation Store, Xbox Marketplace, Nintendo Store, Apple App Store, Google Play and Amazon Appstore as places where balance cannot be used. It also cannot be used in the Blizzard Gear Store.

#### Can I move balance to another account or cash it out?

No. Battle.net Balance cannot be converted to cash or transferred to another account. It can be combined with another payment method at checkout.

#### What if the code doesn't work?

Check that your account is set to the right country and that you entered the code exactly. If it still fails, contact us with your order number and a screenshot of the message.

[Shop Battle.net codes ›](https://techhauz.com/brand/blizzard/)

#### Still need help?

[Start a live chat](mailto:support@techhauz.com) for the fastest answer, message us on [WhatsApp](https://wa.me/12176565006), or email [support@techhauz.com](mailto:support@techhauz.com). Include your order number and, for a code problem, a screenshot of the message you see.

Page: https://techhauz.com/help/redeem/battle-net/