# Delivery

Digital code delivery at TechHauz: when your code arrives, where to find it in your account, and why nothing is shipped.

[Help Center](/help/) › Delivery

Every product is a digital code sent by email. Nothing is shipped.

### Delivery

#### When will I get my code?

Most orders are delivered within 10 minutes. It can take longer when a payment needs a security check, which is more common on a first order.

#### Where do I find my code?

Open the **Order Complete** email and select **View Your PINs**. You can also sign in and go to **My Account › Orders**, then open the order number to see the code.

#### Some codes arrive a minute or two later

For a few cards the code is issued a minute or two after the order is complete. Wait two minutes, then refresh the order page in My Account. The email follows as soon as the code is issued.

#### It has been more than 10 minutes

Check your spam and promotions folders, then check the order status in **My Account › Orders**. **Processing** or **On hold** means the order is still being checked. **Completed** means the code has been sent.

Still nothing? [Start a live chat](mailto:support@techhauz.com) with your order number and we will look at it straight away.

#### Do you ship physical cards?

No. Everything on TechHauz is a digital code delivered by email and in your account, ready to use straight away.

#### Will I get WhatsApp messages about my order?

Yes. We send order status updates on WhatsApp to the phone number you enter at checkout. You can also message us on [WhatsApp](https://wa.me/12176565006) and we will reply there.

#### Still need help?

[Start a live chat](mailto:support@techhauz.com) for the fastest answer, message us on [WhatsApp](https://wa.me/12176565006), or email [support@techhauz.com](mailto:support@techhauz.com). Include your order number and, for a code problem, a screenshot of the message you see.

Page: https://techhauz.com/help/delivery/